New COVID-19 specific attendance policy

We are pleased to announce that our practice will be re-opening on Monday 8th June 2020. We will begin first, by seeing patients with urgent problems & emergencies only.

New COVID-19 specific attendance policy

• You must not enter the practice unless you have an appointment
• Enhanced infection control measures require all patients over 16 to attend with their own face coverings or appointments will be rescheduled
• You should attend the practice alone unless an accompanying person (parent, carer or comforter) is essential
• Payment must be contactless or over the phone prior to the appointment
• Please avoid bringing personal belongings, where possible such as bags, hats, jackets, buggies and shopping trollies
• We respectfully ask you to use toilet facilities prior to attendance
• Please bring your own pen to sign paperwork

Arrival Procedure

• All patients will stay in their cars  /  or wait outside the practice upon arrival at the surgery and then call the receptionist on telephone number 01707 652957.  We will re-confirm your COVID-19 status and check you have adhered to our measures outlined above. Please do not arrive early for your appointment.  
• Only the patient will be allowed into the practice (please contact us on 01707 652957 if you have any reasons why you need someone to attend with you)
• Patients will be asked to clean their hands with hand sanitizer upon entering the practice
• You must maintain social distancing whilst in the waiting areas
• Your temperature will be taken. Patients with temperatures above 37.8˚C will be rescheduled.